Privacy Policy

Effective Date: 22nd May 2025

At www.therapywithjasmine.org, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. It also ensures our compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and Google's EU User Consent Policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, or other contact details you provide via contact forms or appointment bookings.
Usage Data: Information about your device, browser type, IP address, and browsing activity on our site.
Cookies and Tracking Technologies: Used to enhance your experience and analyze website traffic. (See Cookie Policy below.)

2. How We Use Your Information

We use your data to:

Respond to inquiries or appointment requests.
Provide therapeutic and informational services.
Improve website functionality and user experience.
Comply with legal obligations.
Where applicable, display relevant ads or content based on your preferences (only if consent is given).

3. Legal Basis for Processing

We only process your data when we have a legal basis to do so, including:

Your consent (e.g., accepting cookies or opting in to communications).
Contractual necessity (e.g., booking a session).
Legal obligations (e.g., record keeping).
Legitimate interests, provided these are not overridden by your rights.

4. EU User Consent Policy (Google Compliance)

In line with Google's EU User Consent Policy:

We obtain and record your explicit consent before using cookies for analytics, advertising, or personalization.
We inform you of:
- The use of cookies and other local storage.
- Data collection, sharing, and usage for personalized ads (if applicable).
You can withdraw your consent at any time via our [Cookie Settings] link.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Third parties like analytics tools or website hosts, only as necessary and under strict confidentiality.
Legal Authorities: If required by law or to protect our legal rights.

6. Your Data Protection Rights

Under GDPR, you have the right to:

Access your personal data.
Request rectification or erasure.
Object to or restrict data processing.
Withdraw consent at any time.
Lodge a complaint with a data protection authority.

To exercise your rights, contact us at: hello@therapywithjasmine.org

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law.

8. Security

We implement reasonable security measures to protect your data from unauthorised access, alteration, or disclosure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.

11. Cookie Policy

We use cookies for:

Website functionality
Analytics (e.g., Google Analytics)
Personalization (only with consent)

You can manage or withdraw consent through our “Cookie Settings” link available in the banner or at the bottom of the page..

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this policy, please contact:

Therapy with Jasmine
Email: hello@therapywithjasmine.org
Website: www.therapywithjasmine.org